Young woman studying on a campus bench

Boasting seven Nobel Prize winners and two Canadian prime ministers as alumni, the University of British Columbia (UBC) is consistently ranked among the top 40 universities in the world. UBC’s student population numbers more than 60,000 students and the institution’s commitment to research is evident in its investment of $580 million in 8,808 research projects.

  • “Some of our findings blew away the fundraisers. We showed that we could accurately identify the major giving potential of nine out of 10 individuals who had already given us a major gift based solely on where they live and data recorded within our CRM system.”

    —Tracey Carmichael, Director of Research and Data Analytics | UBC's Development and Alumni Engagement Department (UBCDAE)

Icon for challenge section


Finding new donors to financially support a university’s burgeoning academic programs is always a difficult task. If an advancement office relied solely on previous donors for contributions, it would miss out on many promising prospects. The challenge for UBC’s Development and Alumni Engagement Department was that because of strict privacy laws, they did not have any way to identify individuals who had the wealth or ability to make a major gift (more than $25,000), beyond looking at census data.



Step one is gathering data

The first step in aiding UBC in its donor research was to help them understand Canada’s financial landscape. By using the WealthScapes financial dataset, UBC was able to gather neighbourhood-level information on Canadian’s incomes, investments, liquid assets and net worth.

  • Market Ranking
  • Data Collection
  • Market Studies and Area Reporting


Step two is applying analytics

Using two more products from our suite of financial products, AgeByIncome and LiquidAssets, we helped UBC narrow its search results to identify prospective target groups. The university was able to identify older candidates and those who could give at a major gift level by isolating neighborhoods according to desired liquid asset holdings and age and income classification. 

  • Financial Profiling
  • Custom Segmentation
  • Visualization and Reporting


Step three is actionable outcomes

To turn this in-depth financial neighbourhood information into actionable insights we created an innovative model that ranked postal codes based on wealth indicators. This model identified those households who had the financial wherewithal and propensity to give generously to the university.

  • Data Mining
  • Custom Modelling
  • Predictive Analytics
  • Visualization of Segments

Icon for results section


By using data-driven profiles and visualizations of the segments identified by the model, UBC’s Development and Alumni Engagement Department’s fundraising staff can now recognize the potential major gift donors faster and more reliably. One analysis indicated that 27 percent of non-donor alumni were both willing and wealthy enough to become major donors. 


More Case Studies

Young couple admiring new General Motors car

General Motors

To better understand its urban buyers General Motors created a local segmentation model, which informed the automakers' marketing and sales strategy in Toronto.

Professional woman texting on her smartphone


Using customer segmentation and personification TELUS was able to create a more consistent customer experience across its physical and digital channels.

Young girl pretending to be a superhero

SickKids Foundation

Using data and analytics SickKids Foundation was able to develop a multicultural fundraising plan to engage ethnic communities and expand its donor base.