Get powerful insights to grow your business through audience profiling, social media behavior and mobile analytics to drive deeper, more personalized engagement—both inside and outside the venue. Whether you are a major sports league, entertainment company, theatre promoter, independent concert presenter or gaming resort facility, we help you identify your target, increase your base and prove your sponsorship value.
Attract a new audience while increasing loyalty. Use PRIZM segmentation to deepen your knowledge of event attendees, create more effective marketing messages and personalize offers at the neighborhood level. Analyze user behavior to find cross-sell and up-sell triggers and build loyalty of fans, patrons and season ticket holders.
Understand the market size your fans and attendees represent in total expenditures for key categories. Create audience profiles based on common characteristics to prioritize and enhance marketing efforts. Using mobile analytics, create detailed personas of fans, patrons and ticket holders to maximize sponsorship value.
Use data and analytics to maximize the effectiveness of your marketing budget. Better understand your target’s media consumption and values to help deliver the right message at the right time. Determine how fans and patrons engage with leading social media platforms to inform online campaigns and understand the brand fit.
“Over the past few years, we’ve worked with the team at Environics Analytics on projects which have been instrumental in increasing the effectiveness of our marketing initiatives across all channels. We see Environics Analytics as a valued partner in our future growth.”
"Environics was integral in helping us better understand our new and existing clients following our rebranding. Using a collaborative, data-driven approach, they were able to drive insights about our clients’ behaviour and develop invaluable personas of our top segments. We used these to target prospects and clients using an optimal media mix and more relevant communications of product offers through appropriate channels. Throughout our engagement, the team remained highly engaged and attentive."
Enhance your data with our privacy compliant, authoritative databases. Choose from over 30 databases including demographic, segmentation, behavioral and lifestyle data. Here are a few of our popular databases that support the needs of the sports and entertainment industry.
By understanding your fan and patron base, their spending habits and the brands they consume, we can help you identify customer segments most likely to respond to your sponsors’ value proposition as well as estimate the market size your base represents. You can also create custom segments based on common characteristics with your sponsors and determine the optimal messaging and how best to reach this target audience. See understanding your customers
By combining your first-party data with our consumer and market data, you can gain a deep and accurate understanding of fans, guests and season ticket holders—who they are, where they live, their values and their purchase behavior. Using these insights, you can refine your marketing campaigns with relevant messaging and build digital and traditional media plans based on your target’s media consumption habits and preferred channels. Through data mining and predictive analytics, we can help you identify new opportunities such as upsell, cross-sell and next best product. See understanding your customers
Strategies for amenities, event format, venue design and loyalty programs can be strengthened by considering your target audience and what’s most important to them. We can help you build custom segments by leveraging your customer data with rich behavioral and attitudinal data. Use these segments to create personalized loyalty programs, product recommendations, exclusive events and offers. See our databases
We can help you understand who attends your events, and those registrants, using only the ZIP code to link to a wide range of their characteristics, expenditures, and interests to assist your sponsorship and marketing outreach.
Mobility analytics can enhance what you know about who attends sporting events, theatre performances, live concerts, casinos, music festivals, etc. You can profile fans, patrons and ticket holders who have visited your events - inside and outside the venue - and been exposed to your sponsor’s advertising even if you don’t have customer data. This can be instrumental in proving the value of your sponsorship opportunities and proving that your sponsor’s target is aligned with your audience.
Mobility data is an anonymized, permission-based data service, which uses data collected from location-enabled devices that were observed within a geofenced area defined by latitude and longitude for your business. Our mobility data is collected by consent and is aggregated to the neighborhood level.See mobility analytics
We take privacy, compliance, and data governance very seriously, and we are very proud of receiving favourable SSAE CSAE 3416 SOC1 Type II ,SOC2 Type II, and HIPAA/HITECT audit reports after rigorous, independent reviews of our internal security controls. The reports represent certification with programs such as CSAE 3416 (Canadian Standard on Assurance Engagements (CSAE) 3416), AICPA (American Institute of Certified Public Accountants) and HIPAA-HITECH.
In addition, the source data used as inputs to our product development are 100 percent privacy compliant. Any personal information provided to us by clients is used solely for the purposes of their business and is safeguarded in client-specific, firewalled locations in secured data centers. We also ensure that our compliance policies for Canada and the U.S. are consistent with the E.U.'s General Data Protection Regulation (GDPR). See our databases
Our consultants have the strategic expertise and sector experience to help address your key business challenges. Many of our clients work with us as a seamless extension of their team and think of us as their competitive advantage.
Senior Vice President and Practice Leader
As Senior Vice President and Practice Leader for the retail, real estate, sports and entertainment industries, Michele Sexsmith assists clients across those sectors in understanding their customer profile, optimizing media mix to acquire more customers and identifying locations with the best opportunities for growth. She guides clients in a wide range of customized applications, such as forecasting sales for retail sites, cross-sell and up-sell applications, predictive analytics and customer journey analytics. Michele is an active member on Professional Standards with the Canadian Analytics and Insights Professionals and is active within the Canadian Marketing Association. With over 25 years of experience in geodemography and market research, Michele holds a Canadian Market Research Professional designation, a bachelor’s degree in psychology from Hamilton College and a master’s degree in education from Nipissing University. She is a member of the Advisory Board of the post-graduate Research Analyst Program at Georgian College.
Director, Business Development
As Director Business Development, Ashley is responsible for Environics Analytics sports, entertainment and eSports practice. With a wealth of experience in solving complex problems, Ashley helps her clients better understand their customers through custom solutions designed for their needs. Through her formal education in kinesiology and physiology, extensive work in SaaS sales within the healthcare industry and multiple leadership roles in amateur sports, both on and off the field, she provides a unique perspective to the sports and entertainment industry. Prior to joining Environics Analytics, Ashley was Vice-President, Sales & Marketing for an IT consulting firm. Ashley holds a Bachelor of Education, Kinesiology and a Masters of Science, Exercise Physiology and Chronic Disease Management from McGill University.
We’ve got the expertise to help. With decades of leadership and experience in the industry, we are the only analytics firm in Canada to offer our broad range of privacy compliant, consumer and business databases, proprietary software and team of industry professionals.
Our industry experts publish timely analysis of government data releases, opinions on industry trends and insights on how organizations are embracing big data and analytics to help you stay informed.